How to Join Today’s Upcoming Virtual Help Session

Please read this entire post. The Tech Juggernaut will continue our practice of holding free, virtual help sessions for all who are interested. Our next session will be held today, Thursday, September 17, 2020, at 3PM Eastern, 2PM Central, 1PM Mountain, and Noon Pecific Time.

Join the Help Session

The virtual doors will open approximately 15 minutes prior to the start time, so you can get in and test your equipment on the new platform while enjoying some background music and socializing with your fellow participants. Beginning at 3PM, a short introduction to Webex will be provided for all attendees, and then the virtual help session will proceed as usual, with each participant being given several minutes to ask questions on anything related to Apple hardware, accessories, apps, services, third-party apps and accessories, TV streaming, other media streaming, home automation, home security, Wi-Fi and networking, and much more.

You may join this session from a Mac, iPhone, or an iPad. If you click the Join Link from a Mac, you will be automatically prompted to install the Webex Desktop Client. If you will be joining from an iOS device, make sure you have downloaded the Cisco Webex Meetings App from the App Store, before attempting to join the session.

Anyone wishing to join from a Windows PC should avoid using Internet Explorer, but should instead use Google Chrome or Microsoft Edge.

Join the Session

If prompted for a password, use:


Questions? Please send an iMessage to:

Hope to see you all at the help session. God bless you and take care.:)

Important Update Information for Voiceover Users

Today Apple has released major new software versions of its iOS, iPad OS, TVOS, and Watch OS operating systems. Over the next several days, The Tech Juggernaut will be releasing articles and other helpful resources to point out the new features and changes in the updates. Today however, we want to take a moment to highlight some of the important changes for Voiceover users, so you can hit the ground running without being hung up by these differences. Note that this post will not discuss new features in any detail, even for Voiceover users, as these discussions are coming later this week.

Home Screen Changes:

In iOS and iPad OS 14, it is now possible to pin your favorite Widgets to the Home Screen. While this was already possible on iPad, the feature has been enhanced with the addition of Smart Stacks. A Smart Stack is a group of Widgets stacked on top of each other. For example, you could choose to have Calendar and Reminders in a stack, or Music and TV Shows, and so on. Stacks make it easy for you to get quick access to the information you want. Additionally, on iPhone, it is now possible to have pinned Widgets and Smart Stacks. Later on this week, we will release information for both sighted users and Voiceover users to learn how to access and work with Widgets, but for now, we want you to know that the feature is there, and that it can be customized in Edit Mode, much like moving apps and creating folders.

Voiceover Calendar Changes:

In the Apple Calendar app, when creating a new event, you will notice that the way you select start and end dates with Voiceover has been redesigned. Instead of just one picker, which must be swiped through, potentially taking a long time for you to find the date you want, you can now use a picker to select the month, then swipe right to see and hear all the days of the selected month by date. Simply double-tap on the date you want. You can even double-tap on the month picker to reveal a year picker, which makes it possible to quickly change the year of your start and end dates.

Time Pickers:

In both the Calendar and Clock apps, when creating events or setting alarms, you can now simply enter times in the time edit field. The process is extremely simple. Simply enter the time as a three or four digit number, with the hour first, followed by a two-digit minute. Enter this with no punctuation. Don’t worry about deleting what’s there, or anything else. It could not be simpler. For example, if you want an alarm for 7:30, just enter 730 into the edit field as soon as you double-tap on it. Want 9:00? enter 900. Eleven oClock would be 1100.

After you enter the desired time, swipe right to select either AM or PM.

What Happened to Bed Time?

While on the subject of times and alarms, let’s talk about the absence of the Bedtime tab in the Clock app. It has been replaced with an entirely new Sleep category in the Health app. The Sleep category offers all the same features you’ve come to love about the BedTime feature, plus even more. For one thing, it is now possible to set separate sleep schedules for each day of the week. You can also create a Wind Down routine leading up to your bed time, such as dimming lights, playing music, or offering up apps you like to use to help you prepare for sleep. Again, we will provide a demo later this week, for you can always open the Health app to start exploring for yourself.

App Sidebars on iPad:

When you update your iPad, you will immediately notice that some apps look different. Apps like Music, Calendar, Notes, Files, and more, have been given new App Sidebars. The Sidebar, as its name suggests, is a sort of toolbar that runs the length of the left hand side of the screen and contains important options. For example, in the Music app on iPad, the Sidebar contains all the options that were previously found as tabs across the bottom of the screen, such as Radio, Library, Search, and more. Additionally, the Sidebar in Music displays your playlists, which can be expanded or collapsed. All Sidebars can be shown or hidden at any time. Again, these will be discussed and demonstrated soon.

TVOS Changes For Voiceover Users:

On AppleTV, there are now two modes for Voiceover – Navigation Mode and Exploration Mode. You can easily switch between the two modes by performing a two-finger triple-tap on the Remote Touch Surface. You will notice that the Rotor looks different, depending on which mode you are in, with few options being available in Navigation Mode, and additional options being present in Exploration Mode. Due to the design of TVOS, and its intended purpose, you will probably spend the majority of your time in Navigation Mode. In the event you ever need to reread something on the screen while in Navigation Mode, simply press and hold the Play/Pause button for a few seconds. Then, if you need a more in-depth look around with the Voiceover Cursor, such as reading by characters or words, you can switch to Exploration Mode with the aforementioned two-finger triple-tap. To change whether Navigation Mode uses Direct Touch or a different option, open Settings>Accessibility>Voiceover, and choose Navigation Style.

Note that many new features exist in all of Apple’s operating system. Please stay tuned to this blog to learn about them, as articles will be released daily. In the meantime, we suggest using the Tips app on your devices.

Getting Ready for iOS 14 and It’s Counterparts

Apple today announced that iOS 14, iPad OS 14, TVOS 14, and Watch OS 7, the next major releases of the company’s operating systems, are planned for release tomorrow. TTJ will be releasing a series of articles, audio recordings, and other resources to help you learn what to expect in the new versions, and provide tips and tricks on the new features. We are also available to help our premium support customers get started with the updates.

Should I Update?

Absolutely. Whether you are a Voiceover user or not, the update is strongly recommended for all customers. Not only does it provide access to tons of cool new features, but it also provides a wealth of security and privacy enhancements, performance improvements, and much, much more. Additionally, in order to provide the best support experience for all our customers, we’d like all customers to be on the latest software versions. Premium Support customers will have until November 1, 2020, to upgrade to iOS/iPad OS 14.x and corresponding software, in order to continue receiving the support you’ve come to expect from TTJ.

Will My Device Support the New Software?

If your device can run iOS 13 and its counterparts, then yes, it will support the new software updates.

What If My Devices Won’t Run the Updates?

If you have a current, active TTJ Premium Support Contract, TTJ will continue to honor the terms of that existing plan until its expiration date. However, you will not be able to renew your Premium Support plan with TTJ unless you elect to purchase a newer device, as devices that cannot run Apple’s latest software are not eligible for TTJ Premium Support.

How Can I Get Help With New Features?

All TTJ Premium Support customers are entitled to one-on-one help, but due to the overwhelming response to our recent offerings, we are scheduling non-emergency appointments approximately three weeks out. For faster service, please consider joining one of our free virtual help sessions. The next free virtual help session will be held this Thursday, September 17, 2020, at 3PM Eastern Time. Look for a join link on this blog tomorrow. You can also get quick replies to simple questions by sending an iMessage to:

Stay tuned to this blog for more iOS 14 information.

How To Join the TTJ Special Event Festivities

Tomorrow is the big day, when Apple will hold its Special Event, expected to see the introduction of new hardware, as well as possible additional information on the release of iOS 14 and much more. As promised, we will be kicking things off an hour early here at TTJ, with our pre-game show, beginning at Noon Eastern, 11AM Central, 10AM Mountain, and 9AM Pecific Time. Please come and be part of our live audience, and enjoy the discussions, trivia fun, and more.

Then, at 1PM Eastern, open your Apple TV app, on any iPad, iPhone, AppleTV, iPod Touch, Mac, or select smart TVs, to watch the Apple Special Event unfolding live. Finally, when the Apple Event concludes, return immediately to our TTJ session for a quick recap and Q and A session.

You may join our TTJ events using your iPad, iPhone, Mac, or PC. When you visit the link in your browser on a Mac or PC, you will automatically be prompted to install the Webex Desktop Client. If you will be joining from an iOS device, make sure you have downloaded the Cisco Webex Meetings App first, before attempting to join us.

Join Meeting

Or copy and paste the following URL into your browser:

Should you have any questions, please send an iMessage to:

Hope to see you tomorrow.:)

How To Use Cisco Webex Meetings to Join TTJ Free Courses and Virtual Help Sessions

If you are enrolled in any of our TTJ free courses, or if you plan to attend our TTJ Free Virtual Help Sessions, you will now need to use Cisco Webex Meetings to join all sessions. The included audio recording in this post will give you an overview of joining a Webex meeting and navigating the Webex interface.

First, listen to the included audio recording to get an overview of using Webex with Voiceover. Then, be sure to download the Webex Meetings app from the App Store. Finally, locate the join link for your Webex session. For TTJ courses, this link will be found in an email for each course, preceding any teaching session, as well as being found on the Stream in Google Classroom. For Virtual Help Sessions, this link will be found in an upcoming blog post, as well as on the TTJ Training Page.

Again, please be sure you have downloaded the Cisco Webex Meetings app before attempting to join a session.

Tap Here to Download the App

If you have any questions, please send an iMessage to:


How to Use Google Classroom With TTJ Free Courses

For anyone enrolled in our Fall 2020 and Spring 2021 TTJ Free Courses, you will need to download the Google Classroom app. The audio recording included in this post will help you learn how to use the Classroom app with Voiceover. If you are enrolled in any TTJ Free Courses, please be on the look out for an email which includes a direct link to join the class your taking. Note that each course will have a separate join link, included in a separate email.

You can download the Google Classroom app from the App Store by tapping This Link.

You can also use Google Classroom on a ChromeBook, or from any web browser by visiting:



Join Us On Tuesday For Exciting Apple Event Festivities!

Apple has announced that they plan to hold a special media event on Tuesday, September 15, 2020, beginning at 1PM Eastern, Noon Central. The Tech Juggernaut will be celebrating this event in our traditional way by holding several special events of our own. First off, one hour prior to the Apple Event, at Noon Eastern, 11AM Central, 10AM Mountain, and 9AM Pecific Time, we will hold our pregame show. During this time, the TTJ Instructor Team along with special guests and friends, will be discussing what we might expect Apple to announce at the event and more. This pregame show is always a great time, where we take questions from audience members, play fun tech trivia, and much more.

At 1PM Eastern, the pregame show will disperse, and we will all tune into Apple’s Special Event. You can watch this event on your AppleTV, or on any other device at

Finally, at the conclusion of the Apple Special Event, TTJ will reconvene for a short post-event discussion, where we will recap what was announced and answer any questions.

All are welcome to join the TTJ Pregame Show and Post-Event Wrap up. Remember, the pregame show begins at Noon Eastern on Tuesday, September 15, 2020. To join, please download the Webex Meetings App. TTJ will post the Webex join link by Monday night, September 14, 2020. Hope to see you all there.:)

How to bookmark all open tabs in safari

How to Bookmark All Open Safari Tabs at Once:  Rita’s iDevice Advice for September 7, 2020

Sometimes, you need to close all your tabs in Safari on your iPhone to get the browser to run smoothly, but that can mean losing important pages you’d like to read later. This information will teach you how to instantly save all your open Safari tabs as bookmarks on your iPhone or iPad so that you can easily find them again.

Note:  These instructions were written for sighted persons, who are not using voiceOver.  If you are using VoiceOver:  when the instructions say “Tap on an item”, perform a one finger double tap.

How to Bookmark All Open Safari Tabs at Once

1.  In the Safari app, press and hold the bookmark icon.

2.  Select Add Bookmarks for [#] Tabs.

3.  Enter a folder name for your batch of tabs and choose a location. The default location is Favorites.

4.  Tap Save.

When you are ready to revisit those tabs, simply tap the bookmark icon again and locate your folder of saved tabs. This tab management tip will help you keep up with your favorite web pages without slowing down Safari.

More information about Safari and the “long press action when running VoiceOver.

Much of Safari’s advanced functionality is hidden behind long-press gestures.

I find that a lot of people keep many tabs open in Safari, usually from previously browsing sessions.  There is a way to close all the open tabs with a “long press gesture on the “tabs” button on your iPhone.

You can also go to Settings, Safari, and navigate to the options for the choices as to when to close open Tabs in Safari.

When using VoiceOver: perform a one finger double tap and hold gesture.

Long press on the Tabs button:

The Tabs toolbar button is located on the right side of the screen, either at the top on iPad or bottom on iPhone. Tapping it launches the carousel view of preview cards for all the open tabs. However, you can also long-press it to reveal several more options.

Without entering the tab screen, a long-press on the button reveals an action sheet. You can close all open tabs in one tab or close the current tab. You can also quickly open a new tab, either in a normal window or jumping to Private Browsing mode.

If you long-press the Tabs button on iPad, you can also see options for Split View tabs. You can ‘Open Split View’ if you are currently in full-screen mode, or vice-versa and merge back down into a single view, without having to worry about dragging and dropping tabs to the side of the display.

Important TTJ Service Announcement Regarding Live Sessions

Please read this entire post. TTJ continues to receive overwhelming responses to our numerous offerings. Praise God! As we continue to grow, it is sometimes necessary to evaluate our current technology solutions and make changes to fit our increasing needs and demands. Today, we are announcing that all live sessions will transition to the Cisco Webex platform instead of Zoom. This change will go into effect with the start of our TTJ Training Season on Monday, September 14, 2020. Effective Monday, September 14, 2020, all TTJ free courses, and all TTJ Virtual Help Sessions, will be held in the Webex platform. We will be here to help guide you through the transition and to answer any questions you may have. Please take a moment to read the following Q and A sections on this page to learn more.

Why are you making this change?

The short answer is, we have simply outgrown our paid Zoom plan, and in looking at more robust plans and options, we felt that the features and functionality offered by Cisco’s Webex platform will provide both TTJ and our customers with a powerful, innovative, and future-proof solution, upon which we will be able to rely for the next decade and beyond, and which can grow with us if necessary.

What new features can I look forward to after the switch?

In addition to the vast number of new back-end enhancements available to TTJ, our participants will also be able to look forward to:

  • Support for up to 1000 students per event
  • Additional recording space and options
  • Participant polling
  • An easier on-boarding experience for new users
  • Custom-branded meeting URLs
  • Possibility of breakout sessions or multiple simultaneous sessions
  • Enhanced security and privacy features
  • Potential other features in the pipeline
  • When will the transition occur?

    Our first session using Webex will take place on the first day of classes, Monday, September 14, 2020.

    What about Virtual Help Sessions before September 14?

    There is one more help session prior to the 14th. It takes place on Wednesday, September 9, and it will be held in the Zoom platform as before, using the same Meeting ID, passcode, and Join Link as you have been using.

    What about Virtual Help Sessions after September 14?

    Beginning with the help session on Tuesday, September 15, all help sessions, and any other future sessions, will use Webex, not Zoom.

    What should I do with the old Zoom info, such as the Meeting ID and URL?

    Hang on to it through the end of the September 9 help session. After that, you may discard it.

    What do I need in order to join a Webex session?

    You can use a Mac, iPhone, or iPad to join a Webex session. On a Mac, you will be prompted to download the app whenever you click the link to join the session. IPhone and iPad users should download the Cisco Webex Meetings App to their device before the session begins.

    Once you have installed the app the first time, you will have everything you need for future events. The Cisco Webex Meetings App is available for free on the App Store.

    Is the app accessible with Voiceover?

    Yes, all features work just fine with Voiceover on iOS and iPad OS.

    Can I join from my PC?

    Yes, it is possible to join Webex sessions from a PC, though TTJ has not tested the Webex desktop app.

    Do I need an account to join?

    No, you do not need an account to join Webex sessions. As soon as you attempt to join a session, you will be asked to enter your name and email address. That’s it, simple as that. No additional information is required.

    On the other hand, if you wish to create a free Webex account, you may do so, using the Sign In With Apple feature, so there will be no additional user names and passwords for you to worry about.

    What is the Meeting ID?

    All joining information, such as URL, Meeting Number, etc, will be provided closer to the sessions. Please stay tuned to this blog, and to your email, for the necessary joining info.

    Will you use the same Meeting ID for each session?

    All joining information, such as URL, Meeting Number, etc, will be provided closer to the sessions. Please stay tuned to this blog, and to your email, for the necessary joining info.

    Will I still be able to mute and unmute myself?

    Cisco Webex sessions offer the same features and functionality as Zoom sessions, and more. How these features are implemented will be entirely dependent upon the type of session – such as Virtual Help Sessions versus free classes, and will be made known to all participants at the relevant juncture.

    How can I learn more about using Webex with Voiceover?

    TTJ will be posting an audio overview of the Webex app and how to join meetings on this blog by early next week. Please stay tuned to this blog, and to your email, to access that audio recording when it does become available.

    Can I request a test meeting with TTJ?

    Due to the overwhelming number of students, all to the glory of God, TTJ cannot guarantee a test meeting to all who request it. This will be decided on a case-by-case basis. However, the virtual doors will open for all Webex sessions no less than 30 minutes prior to the scheduled start times, for a tech check. This practice will continue through at least the first two weeks of class and Virtual Help Sessions, as well as the first week of all future new free courses.

    My Question Isn’t Answered Here.

    Please reach out to us by sending an email or an iMessage to

    How to add bookmarks in safari

    How to Save a Bookmark in Safari:  Rita’s iDevice Advice for August 31, 2020

    This was submitted by john farina, who is a helpful responder to questions submitted to the iDevice listserv.

    Thank you John.

    Below John’s instruction is another option for Adding Bookmarks in Safari.

    1.  go to the web site in Safari, that you wish to bookmark.

    2.  Once there, at the bottom of the iPhone screen, locate the “share” button and double tap it.

    3.  Swipe through the choices until you locate “add bookmark” and double tap that.

    4.  Now you will have the option of naming the bookmark, which you can do if it is not recognizable from what is already in the text field.

    5.  When finished, locate the “save” button and double tap that.

    Also, you can add the page to the bookmark to the homescreen in the share menu.

    Here is another way to add a bookmark in Safari

    Safari for iPhone and iPad is an incredibly capable mobile web browser despite its simple, straightforward user interface. It is the browser of choice on iOS, in large part because it is the one pre-installed, but very few people know everything you can do with Safari.

    Much of Safari’s advanced functionality is hidden behind “long-pres gestures” that most people do not know exist.

    Long press on the Show Bookmarks button:  which is a one finger double tap and hold gesture when running VoiceOver.

    On Safari for iPhone and iPad, the normal way to add a bookmark for a webpage is to press the Share button and scroll through the activity pop-up to select the Add Bookmark option. Using a long-press, you can do the same thing more quickly.

    Long-press on the Show Bookmarks button (which tapping on normally takes you to view your bookmarks) and a new action menu appears. The modal features options to Add Bookmark or Add to Reading List. Saving to Reading List is immediate, whilst tapping the bookmark option will open the usual options view to confirm the name and Favorites folder location.