Important TTJ Service Announcement Regarding Live Sessions

Please read this entire post. TTJ continues to receive overwhelming responses to our numerous offerings. Praise God! As we continue to grow, it is sometimes necessary to evaluate our current technology solutions and make changes to fit our increasing needs and demands. Today, we are announcing that all live sessions will transition to the Cisco Webex platform instead of Zoom. This change will go into effect with the start of our TTJ Training Season on Monday, September 14, 2020. Effective Monday, September 14, 2020, all TTJ free courses, and all TTJ Virtual Help Sessions, will be held in the Webex platform. We will be here to help guide you through the transition and to answer any questions you may have. Please take a moment to read the following Q and A sections on this page to learn more.

Why are you making this change?

The short answer is, we have simply outgrown our paid Zoom plan, and in looking at more robust plans and options, we felt that the features and functionality offered by Cisco’s Webex platform will provide both TTJ and our customers with a powerful, innovative, and future-proof solution, upon which we will be able to rely for the next decade and beyond, and which can grow with us if necessary.

What new features can I look forward to after the switch?

In addition to the vast number of new back-end enhancements available to TTJ, our participants will also be able to look forward to:

  • Support for up to 1000 students per event
  • Additional recording space and options
  • Participant polling
  • An easier on-boarding experience for new users
  • Custom-branded meeting URLs
  • Possibility of breakout sessions or multiple simultaneous sessions
  • Enhanced security and privacy features
  • Potential other features in the pipeline
  • When will the transition occur?

    Our first session using Webex will take place on the first day of classes, Monday, September 14, 2020.

    What about Virtual Help Sessions before September 14?

    There is one more help session prior to the 14th. It takes place on Wednesday, September 9, and it will be held in the Zoom platform as before, using the same Meeting ID, passcode, and Join Link as you have been using.

    What about Virtual Help Sessions after September 14?

    Beginning with the help session on Tuesday, September 15, all help sessions, and any other future sessions, will use Webex, not Zoom.

    What should I do with the old Zoom info, such as the Meeting ID and URL?

    Hang on to it through the end of the September 9 help session. After that, you may discard it.

    What do I need in order to join a Webex session?

    You can use a Mac, iPhone, or iPad to join a Webex session. On a Mac, you will be prompted to download the app whenever you click the link to join the session. IPhone and iPad users should download the Cisco Webex Meetings App to their device before the session begins.

    Once you have installed the app the first time, you will have everything you need for future events. The Cisco Webex Meetings App is available for free on the App Store.

    Is the app accessible with Voiceover?

    Yes, all features work just fine with Voiceover on iOS and iPad OS.

    Can I join from my PC?

    Yes, it is possible to join Webex sessions from a PC, though TTJ has not tested the Webex desktop app.

    Do I need an account to join?

    No, you do not need an account to join Webex sessions. As soon as you attempt to join a session, you will be asked to enter your name and email address. That’s it, simple as that. No additional information is required.

    On the other hand, if you wish to create a free Webex account, you may do so, using the Sign In With Apple feature, so there will be no additional user names and passwords for you to worry about.

    What is the Meeting ID?

    All joining information, such as URL, Meeting Number, etc, will be provided closer to the sessions. Please stay tuned to this blog, and to your email, for the necessary joining info.

    Will you use the same Meeting ID for each session?

    All joining information, such as URL, Meeting Number, etc, will be provided closer to the sessions. Please stay tuned to this blog, and to your email, for the necessary joining info.

    Will I still be able to mute and unmute myself?

    Cisco Webex sessions offer the same features and functionality as Zoom sessions, and more. How these features are implemented will be entirely dependent upon the type of session – such as Virtual Help Sessions versus free classes, and will be made known to all participants at the relevant juncture.

    How can I learn more about using Webex with Voiceover?

    TTJ will be posting an audio overview of the Webex app and how to join meetings on this blog by early next week. Please stay tuned to this blog, and to your email, to access that audio recording when it does become available.

    Can I request a test meeting with TTJ?

    Due to the overwhelming number of students, all to the glory of God, TTJ cannot guarantee a test meeting to all who request it. This will be decided on a case-by-case basis. However, the virtual doors will open for all Webex sessions no less than 30 minutes prior to the scheduled start times, for a tech check. This practice will continue through at least the first two weeks of class and Virtual Help Sessions, as well as the first week of all future new free courses.

    My Question Isn’t Answered Here.

    Please reach out to us by sending an email or an iMessage to thetechjuggernaut@icloud.com

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