Silence unknown callers: new privacy feature in Apple iOS software. Rita’s iDevice Advice for September 30, 2019

            Silence Unknown Callers With This  Privacy Tool:  Rita’s iDevice Advice for September 30, 2019

There is a new suite of privacy tools in Apple’s latest mobile software, from minimizing location sharing to silencing robo calls. it is wise to keep the software for your devices updated. For iPhones, that’s especially true now. That’s because Apple’s iOS 13, the most recent mobile software for iPhones has arrived.  the features in the iOS software update offer many new tools that help safeguard our digital privacy. There are several new privacy features.


Note These instructions were written for sighted persons, who are not using voiceOver.  If you are using VoiceOver:  when the instructions say “Tap on an item”, perform a one finger double tap


Silence Unknown Callers:  In the Phone section of the Settings app, there’s a new toggle that will let you block all unknown callers, cutting down on spam calls.

A new option in iOS 13 lets you silence calls coming from all unknown numbers. To turn on the feature, you open the Settings app, open the Phone menu and toggle on the switch for Silence Unknown Callers. When an unknown caller then tries to call, you will see a notification on your screen, but the phone won’t vibrate or ring. The caller is sent to voice mail. This is a brute-force approach to shutting out robo callers.

A new setting protects users from unknown and spam callers.  When the setting is turned on, iOS uses Siri intelligence to allow calls to ring your phone from numbers in Contacts, Mail, and Messages.  All other calls are automatically sent to voicemail.  This new option in Settings will automatically silence calls from callers who are not in your Contacts app, Messages app or Mail app.  The call will automatically go to your Voicemail.  You can then go in later and listen to the message to see if it was important.  If you are using Visual Voicemail, you can read the text transcript to judge.

If you head to the Settings app, then tap on Phone, you will see a new toggle for Silence Unknown Callers.  When this is enabled, iOS uses Siri intelligence to allow calls to ring your phone only if the number is found in your Contacts, Mail, or Messages.  Calls from any other number go straight to voicemail.


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