Whenever you choose to have The Tech Juggernaut help you purchase and set up your products, you automatically receive a three year support contract on those products. So what happens after your warranties and support contracts expire? What if you’re just not ready to buy new devices yet? And what about all the other tech you own – devices you purchased from elsewhere? At TTJ, we have the answer. Introducing TTJ Premium Support Plans!
With an annual TTJ Premium Support membership, you can have all your tech needs serviced by one company, and you’ll have the peace of mind of knowing we’ve got your back, by phone, by email, and in-person (select areas only).
TTJ Premium Support Gold ($199.99 per year)
With the Premium Support Gold Plan, you’ll be entitled to operational assistance and trouble-shooting support on any product you own, no matter where you purchased it, so long as it’s a product we normally recommend and support. Premium Support Gold members receive support on any Apple product manufactured within the past four years of the initial purchase date of the plan. For example, a customer purchasing the Gold Support Plan in 2018 can receive support for Apple products made as far back as 2014. Call us as many times as you want with all your tech questions. In addition to Apple products, this plan extends to Apple and third-party accessories being used with Apple products. Get help with cases, keyboards, printers, Wi-Fi systems, cameras, scanners, smart home devices, security systems, TVs, speakers, select connected car products, game consoles, and lots more. We even offer basic operational help on a selection of small appliances such as microwave ovens, coffee makers, and slow cookers, just to name a few.
As if this were not enough, we’ll even answer questions about your favorite apps and services. Get help with Facebook, Twitter, Apple apps like Pages, Keynote, and Clips, as well as hundreds of other apps and services. We round out this awesome package with two hours of training per month and with automatic notification of software and firmware updates, security risks, and more. Basically, we’ll be your personal tech concierge. Plus, as a Premium Support member, receive 20% off TTJ Advanced Training Packages, free System Set-Up, and other special discounts, deals, and promotions.
TTJ Premium Support Platinum ($329 per year)
The Platinum Plan includes everything in our Gold Plan, as well as 40% off any TTJ Advanced Training Package (instead of 20% in the Gold Package). Additionally, we purchase something extra for you to complete the offering. As part of our services, we’ll help you purchase the Best Buy Total Tech Support Plan. While we don’t have any official partnership with Best Buy, and while the two plans (TTJ Premium Support and Best Buy Total Tech Support) are entirely separate and in no way affiliated, we believe Best Buy offers incredible value with this plan, so we’ll help you purchase it.
The Best Buy Total Tech Support Annual Membership enhances what we are able to offer you by providing support on numerous additional electronics and appliances – even ones not supported by TTJ. Own an HP computer with Windows 10? How about an Android smart phone or tablet? Got a problem with that refrigerator or washing machine? When you have Best Buy Total Tech Support, all of this is covered. Best Buy Total Tech Support includes unlimited support for all your tech and appliances, no matter where or when you purchased them. You can receive support from Best Buy in-store, over the phone, and 24/7 online. Best Buy also states that their plan includes many popular services at no additional charge, such as PC virus removal, data transfer and back-up, vehicle remote start installation, back-up camera installation, in-dash audio installation, and lots more. Best Buy also states that their Total Tech Support plan includes $49.99 in-home visits for various installation services, and 20% off repairs and advanced services. Total Tech Support also includes 20% off Geek Squad Protection and AppleCare services, as well as internet security software for up to three devices.
Purchase a Plan Now
Before continuing, please read the Important Notes below. Do not purchase unless you agree to all terms.
Choose your plan
TTJ Premium Support Gold (One Year)
Please see the description above for details, and contact us with any questions. By purchasing this plan, you are agreeing to our Premium Support Plan terms and conditions.
TTJ Premium Support Platinum (One Year)
Includes TTJ Premium Support and Best Buy Total Tech Support. Please see details above, and contact us with any questions. You must agree to all TTJ and Best Buy terms and conditions. Purchasing this plan indicates your acceptance of both.
Neither the TTJ Premium Support Plan nor the Best Buy Total Tech Support plan includes any coverage for hardware parts. These must be purchased separately if needed at the then prevailing rates for said parts. Plans above include only support, trouble-shooting, and in some cases, labor.
Furthermore, The Tech Juggernaut does not perform hardware repairs. In cases where hardware service is deemed necessary, TTJ wil refer you to Apple, an Apple-Authorized Repair Center, or the manufacturer of whatever product requires repair.
Customers should expect to pay regular prices for all hardware repairs, unless the products in question are still under a manufacturer warranty, such as the Apple Standard Warranty, AppleCare Plus, or others.
The Tech Juggernaut recommends Best Buy Total Tech Support, and we will directly give $199.99 of your Platinum Plan purchase price to Best Buy for this service. However, TTJ assumes no responsibility or liability for any issues, problems, damages, or otherwise incurred, relating to Best Buy Total Tech Support. TTJ does not represent or officially indorse Best Buy or the Total Tech Support Plan, and all requests for service or other issues related to Best Buy Total Tech Support must be handled directly through Best Buy.
Best Buy Total Tech Support services may incur additional fees for certain services, including but not limited to, installation fees, trip charges, material costs, and others. For questions about TTJ Premium Support, please Contact Us.
For more information on the Best Buy Total Tech Support plan, including complete terms of service, please click This Link.